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1source has helped transform many businesses across a wide range of industries. Our subject matter experts understand the challenges specific to each industry and want to help businesses stay ahead of their competition, through incorporating tailor made solutions underpinned by the latest technological advances.

Facility Management

The complex nature of running a Facility Management business forces businesses to onboard a large number of executives, drastically reducing profit margins in an labour-driven industry where profitability is already comparatively low. Such businesses have a real struggle coping with large overhead costs which they simply cannot afford.

Not surprisingly, many such businesses seek outsourcing solutions but have difficulty finding outsourcing providers who truly understand the Facility Management business. 1source is unique in this respect; our team includes Facility Management experts who understand the ins and outs of the industry and are equipped with all the necessary tools and knowledge to transform surviving business into thriving businesses.

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    Since 2013, 1source has been a saving grace for Southern Cross Group. They’ve gone far and wide dedicating their resources to comprehend the structure and processes of our business. Their support has been invaluable to our business.

    – Southern Cross Group

Automotive

The automotive industry is continually changing and 1source wants to ensure that our clients remain at the forefront of change. We provide innovative solutions to transform your business, no matter which sector of the automotive industry you belong to or how small/large your organisation is. We have subject matter experts specialising in a whole range of processes specific to the automotive industry:

  • Technical Assistance. Equipped with diagnostic analytics, our certified experts use their access to knowledge bases, OEM technical data and case management tools to improve customer satisfaction for dealers.
  • Recall Management. We’ll manage recalls and all the necessary interactions with the relevant stakeholders including dealers, customers and fleet managers. We’ll take over the entire end to end process and ensure the process is as efficient and effective as possible.
  • Product and Warranty support. Our product warranty experts support vehicle owners, dealers and manufacturers in all the necessary operations, from processing claims to conducting audits. We will streamline your processes through the latest automation techniques to optimise cycle time and perfect dealer and customer satisfaction.
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    Industry expertise was the key. We wanted to ensure we chose a provider that understood the complexities of our business. 1source’s knowledge was comprehensive and its solutions flexible. They talked the talk, and walked the walk.

    – Car Health

Education, Training and Development

The education sector is continually evolving and the demand for the best education and training methods are higher than ever before. Businesses in this industry understand the need for technological solutions, however it is almost impossible to find tech experts who are specialists in education that can simultaneously supply tailor made solutions at an affordable price.

But that is precisely where 1source comes in – your 1 source for all needs related to your business. We have experts in business processes, specialists in education and tech gurus who will collectively ensure that your product is as effective and efficient as possible. Through designing a tailor made blend of web & app solutions, analytics, consultation and outsourcing, we will ensure your business is head and shoulders above the competition.

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    1source is our key strategic offshore partner; they managed to see off some formidable competition from a number of vendors over a nine month long RFP process. They have exceeded expectations in supporting our different business lines, and we are delighted with them!

    – Workplace Training Group

Real Estate

Recently, real estate organisation have started outsourcing a good portion of their operations due to a recent decline in management and commission rates. The real estate experts at 1source offer tailor made outsourcing solutions covering a multitude of tasks, including:

  • Client information data entry and managing data
  • Marketing campaigns incorporating SEO/SMO techniques
  • Generating Comparative Market Analysis reports
  • Debt collection
  • Writing sales/rental contracts and agreements
  • Content writing
  • Scheduling routine inspections and generating follow up reports
  • Website and app development and maintenance
  • Stock market tracking and reporting

Real estate organisations who engaged 1source experienced numerous benefits, including significant cost savings, improved focus on the business, increased business capability and enhanced quality of service, just to name a few.

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    Baymon has been working with 1source for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver. In the early stages when faced with normal set up wrinkles, 1source showed diligence, significant levels of knowledge and very importantly, integrity. 1source were recommended to Baymon, I would wholeheartedly recommend them myself.

    – Baymon